Privacy & security

CasinoPuls Privacy Policy — our commitment to keeping your information secure

Your personal data is stored with the highest level of security at CasinoPuls. We are fully transparent about what information we collect, how we use it, and how we keep it protected.

Last Updated: 1 January 2026

How we protect your privacy

The six core pillars of the CasinoPuls Privacy Policy

Encrypted Data Storage

All your personal and financial information is secured using SSL/TLS encryption technology, ensuring no unauthorized party can access it.

Sale of data to third parties is prohibited

CasinoPuls never sells your personal data to third parties. In accordance with our Privacy Policy, your information is used solely to deliver the services you need.

Your consent comes first

Your explicit consent is obtained before any data is collected. You may request to correct, delete, or withdraw your consent at any time.

Regular Security Audits

CasinoPuls data security measures are regularly audited by independent third parties. International cybersecurity protocols and standards are strictly followed.

Cookie control is in your hands

We use cookies solely to improve your experience. You can manage your cookie preferences at any time through your browser settings.

Limited Data Retention

Your personal data is not retained beyond what is necessary. After the designated period, data is securely deleted.

Section 1
Introduction & Scope

Welcome to the CasinoPuls Privacy Policy. This policy applies to all users accessing CasinoPuls from Bangladesh and any other country where the platform is available. We believe you should have full control over your personal data, and this Privacy Policy was built on that principle.

CasinoPuls is an internationally licensed online gaming platform. By using our services, you automatically agree to this Privacy Policy. Please read it carefully before registering.

This Privacy Policy is updated periodically. When changes are made, we will post a notice on the website and make every effort to notify you at your registered email address. CasinoPuls remains fully committed to keeping your information safe.

Although this Privacy Policy is published in Bengali, the English version shall be considered final and binding in the event of any legal dispute.

Section 2
What information we collect

CasinoPuls collects only the information needed to provide you with the best possible service. Under our Privacy Policy, data collection is divided into three categories.

Data type Example Reason for collection
Identity Information Name, date of birth, national ID number To complete age verification and KYC
Contact information Email address, phone number, postal address For account management and support
Financial Information BKash/Nagad number, bank account For processing transactions and preventing fraud
Technical Information IP address, device information, browser To ensure security and improve our services
Behavioural Data Gaming history, bet amounts, login times For responsible gaming monitoring and personalized experience

The above information may be collected directly from you (registration forms, KYC submissions), automatically (cookies, log files), or from third parties (payment providers, identity verification agencies).

CasinoPuls will never ask for your password or full card number over the phone or by email. Any such request should be treated as fraudulent.

Section 3
Purpose of data use

CasinoPuls uses collected data only for specific, legitimate purposes. Each purpose for which your data is used is clearly outlined below, in accordance with our Privacy Policy.

  • Creating, managing, and verifying accounts (KYC).
  • Processing deposits, withdrawals, and other financial transactions.
  • Preventing money laundering, fraud, and unauthorised access.
  • Analysing your gaming history to promote responsible gaming.
  • Sending bonuses, promotions, and personalized offers (subject to your consent).
  • Providing customer support and technical assistance.
  • Improving the functionality of our website and app.
  • Meeting legal requirements set by regulatory authorities.

CasinoPuls never sells your data to third parties for advertising purposes. Should any marketing communications be sent in the future, your prior consent will always be obtained, and you will have the option to unsubscribe at any time.

Section 4
Data sharing policy

Data sharing is a key aspect of the CasinoPuls Privacy Policy. We strictly control the circumstances under which your information may be shared with others.

  • Payment provider: Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, Rocket, or your bank.
  • Identity verification agency: Identity-related information may be shared with licensed verification agencies to complete the KYC process.
  • Regulatory authority: Data may be shared with government or regulatory authorities to fulfil legal obligations.
  • Technology Service Provider: Limited data may be shared with cloud hosting or cybersecurity service providers for the purpose of operating the website.
  • Business Transfer: In the event of a merger or acquisition, your data may be transferred, but this Privacy Policy will continue to apply.

Outside of the circumstances mentioned above, CasinoPuls never shares your information with third parties. Selling data to advertisers or data brokers is strictly prohibited.

Section 5
Cookies & tracking technologies

The CasinoPuls website uses cookies and similar tracking technologies. In this Privacy Policy, we clearly explain which types of cookies are used and how you can manage them.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens Deleted at end of session
Functional cookies Language preferences, layout settings 1 year
Analytics Cookies Page visits, usage patterns 2 years
Marketing Cookies Displaying relevant advertisements 90 days (subject to consent)

You can disable cookies at any time through your browser settings. Please note, however, that disabling essential cookies may cause certain features on CasinoPuls to stop working properly.

Section 6
Data Protection Measures

CasinoPuls follows the highest industry standards to protect your data. As part of our Privacy Policy, the following technical and administrative measures have been put in place.

  • 256-bit SSL/TLS encryption is applied to all data transmissions.
  • Passwords are never stored in plain text — bcrypt hashing is used at all times.
  • Multi-factor authentication is applied to control access to servers and databases.
  • An automated 24/7 monitoring system is in place to detect suspicious activity.
  • Regular penetration testing and vulnerability assessments are conducted.
  • Data backups are encrypted and stored across multiple geographic locations.
  • CasinoPuls staff receive regular training on data protection practices.

In the event of a data breach, CasinoPuls will notify the relevant authorities within 72 hours as required by law, and inform affected users as promptly as possible.

Section 7
Your rights

Under CasinoPuls's Privacy Policy, you hold several important rights over your personal data. These rights are defined in accordance with international data protection standards.

Your Data Rights

CasinoPuls gives you full control over your personal data

Right to Access

You have the right to request details of the personal data we hold about you at any time.

Right to Rectification

You may request a correction to any inaccurate or incomplete information at any time.

Right to erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to data portability

You have the right to export your data in a structured, portable format.

Right to withdraw consent

You have the right to withdraw your consent to data processing at any time.

Contact us to exercise any of these rights: support@casinopuls.net

Section 8
Children's Privacy

CasinoPuls services are intended for users aged 18 and above only. In accordance with our Privacy Policy, we do not knowingly collect personal information from anyone under the age of 18.

Age verification is in place during the registration process. If a user under the age of 18 registers for any reason and this comes to our attention, the account will be immediately closed and all collected data will be deleted.

If you become aware of any data collected from a minor, please contact us immediately at support@casinopuls.net. We will take swift action.

Section 9
Privacy Policy changes

CasinoPuls reserves the right to update this Privacy Policy, in part or in full, at any time. Any changes will be reflected in the "Last updated" date at the top of the page, and registered users will be notified by email for significant changes.

Continued use of CasinoPuls after any policy changes will be taken as your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

To request a previous version of our Privacy Policy, email support@casinopuls.net. We can provide any version upon request.

Section 10
Contact & complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated privacy team. We aim to respond within a maximum of 30 business days.

  • Email: support@casinopuls.net
  • Subject: Send us a message with the subject line "Privacy Request".
  • Response time: Within 30 business days.
  • Data Protection Officer: dpo@casinopuls.net

If we are unable to resolve your complaint, you have the right to escalate it to the relevant regulatory authority. CasinoPuls remains committed to full transparency and accountability at all times.

This Privacy Policy was last updated on 1 January 2026. CasinoPuls is always committed to remaining worthy of your trust and confidence.

Play safe at CasinoPuls

Your information is completely secure. Register now and enjoy the best gaming experience on a platform you can trust.

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